Payment

Our online store offers a fast, easy and secure payment process for all of our customers. When placing an order with us, you will be automatically be directed to our payment partner's checkout gateway, QFPay Secure Checkout. Simply press the "Pay" button after confirming your order, and choose your prefered payment method to complete the payment process. When your transaction is complete, an “Order payment recipt” will be emailed to you, and only then, will be begin processing your order.

Our payment options include: Visa, MasterCard, Apple Pay, Alipay, Alipay HK, WeChat Pay, FPS, Union Pay Card and QuickPass, and PayMe by HSBC.

Note:

*After you press "Confirm" on our checkout page, an automated order confirmation email will be sent to you regardless of whether you have completed the payment process. This does not mean that the checkout process is complete, and we will not fulfill your order until you complete your transaction.

*Any orders placed without completing the payment process will neither be processed nor delivered.

Below is a detailed guide to our payment process:

1 - Cart:

Click the checkbox on the bottom right of the “Your Cart” page to agree to our store’s terms and conditions, and continue to “Checkout”.

2 - Delivery options:

Select your prefered delivery option.

For “Deliver to an address”: Press “Continue to checkout” button to proceed.

For “Pick up at EF Lockers, SF Express Stores, etc.” : Select a delivery address from our list of SF Service Points and press “Continue to checkout”.

3 – Information:

Fill out your personal information and click the “Continue to Shipping” button.

4 - Payment:

  1. Please ensure that your contact information and “Ship to” address is correct. To make any changes, click on the word “Change” (underlined in blue).
  2. You can also enter any discount codes or gift cards in the white box (labelled as “Discount code”) on the right side of the page. Press “Apply” and the amount will automatically be deducted from your order. *Note: Our shipping discounts are automatically applied to your order – you do not have to enter a code.
  3. Click “Continue to Payment” to proceed.
  4. Select your payment address – use the address that matches your card or payment method.
  5. Click “Complete Order”.

5 - Order confirmation:

Click “Pay”, located under the order confirmation message and order details section, to proceed to the payment process.

6 - QF Secure Checkout

You will be directed to our payment partner’s checkout gateway, QF Secure Checkout. From here, select your prefered payment option, click “Pay Now”.

Follow the instructions on the next page, ensuring that payment information is correct, and click “Pay Now”. *Note: Please do not close the page before payment is complete.

For any questions about the payment process, please contact us: sportpec.hk@gmail.com